{"id":13581,"date":"2016-05-02T00:30:13","date_gmt":"2016-05-01T22:30:13","guid":{"rendered":"https:\/\/valoxy.org\/blog\/?p=13581"},"modified":"2024-09-26T16:59:00","modified_gmt":"2024-09-26T14:59:00","slug":"collaborateur-enervant-gerer","status":"publish","type":"post","link":"https:\/\/valoxy.org\/blog\/collaborateur-enervant-gerer\/","title":{"rendered":"Un collaborateur \u00e9nervant : comment g\u00e9rer ?"},"content":{"rendered":"<p style=\"text-align: justify;\">Vous avez peut-\u00eatre dans votre entourage un collaborateur \u00ab\u00a0\u00e9nervant\u00a0\u00bb, qui se plaint, critique \u2026 Il est pessimiste, il a un avis plut\u00f4t n\u00e9gatif sur ce qui l\u2019entoure. Ce collaborateur peut \u00eatre \u00e9ternellement insatisfait, anxieux, langue de vip\u00e8re, manipulateur, menteur, mesquin, de mauvaise foi, pinailleur ou m\u00eame mythomane. <strong>Et vous ne supportez plus cette situation.<\/strong> Il abuse de votre temps et vous fatigue.<br \/>\nValoxy, cabinet d&rsquo;expertise comptable dans les Hauts de France, propose dans cet article des solutions pour g\u00e9rer ce collaborateur en restant poli, mais ferme, et pour l&rsquo;amener \u00e0 un comportement plus positif. Vous travaillerez ensuite dans de meilleures conditions.<\/p>\n<h2 style=\"text-align: justify;\">Trouver une solution \u00e0 son probl\u00e8me<\/h2>\n<p style=\"text-align: justify;\"><img decoding=\"async\" class=\" wp-image-11789 alignright\" src=\"https:\/\/valoxy.org\/blog\/wp-content\/uploads\/2015\/10\/ok-2-gimp-70-1-300x297.jpg\" alt=\"collaborateur \u00e9nervant : solution\" width=\"171\" height=\"170\" srcset=\"https:\/\/valoxy.org\/blog\/wp-content\/uploads\/2015\/10\/ok-2-gimp-70-1-300x300.jpg 300w, https:\/\/valoxy.org\/blog\/wp-content\/uploads\/2015\/10\/ok-2-gimp-70-1-150x150.jpg 150w, https:\/\/valoxy.org\/blog\/wp-content\/uploads\/2015\/10\/ok-2-gimp-70-1-45x45.jpg 45w, https:\/\/valoxy.org\/blog\/wp-content\/uploads\/2015\/10\/ok-2-gimp-70-1.jpg 363w\" sizes=\"(max-width: 171px) 100vw, 171px\" \/>Il se peut que vous ayez d\u00e9j\u00e0 rencontr\u00e9 le probl\u00e8me qui arrive \u00e0 cette personne et que vous ayez trouv\u00e9 une solution. <strong>Discutez donc calmement avec elle, expliquez-lui ce que vous avez fait.<\/strong> Si vous avez fait appel \u00e0 une personne pour r\u00e9gler votre probl\u00e8me, vous pouvez transmettre ses coordonn\u00e9es \u00e0 votre collaborateur. Puis faites-lui comprendre fermement que vous lui proposez une solution mais que c\u2019est \u00e0 lui de g\u00e9rer son probl\u00e8me.<\/p>\n<h2 style=\"text-align: justify;\">Proposer votre aide<\/h2>\n<p style=\"text-align: justify;\">Certaines personnes ne savent pas demander de l\u2019aide directement, par honte par exemple. C\u2019est peut-\u00eatre le cas de votre collaborateur. <strong>Le fait de se plaindre est une mani\u00e8re d\u2019attirer l\u2019attention et d\u2019appeler \u00e0 l\u2019aide officieusement.<\/strong> Vous pouvez lui demander s\u2019il rencontre un probl\u00e8me et si vous pouvez l\u2019aider. Savoir qu\u2019il peut compter sur vous peut l\u2019inciter \u00e0 arr\u00eater de se plaindre lorsqu\u2019il a besoin d\u2019assistance.<\/p>\n<h2 style=\"text-align: justify;\">\u00catre \u00e0 son \u00e9coute<\/h2>\n<p style=\"text-align: justify;\">Lorsqu\u2019un collaborateur vous parle d\u2019un probl\u00e8me ou encore tient des propos n\u00e9gatifs ou pessimistes, vous pouvez l\u2019\u00e9couter, exprimer votre empathie et lui faire part de votre soutien. Puis vous pouvez orienter votre conversation sur un sujet plus joyeux ou une action positive qu\u2019il pourrait faire.<\/p>\n<h2 style=\"text-align: justify;\">Communiquer votre optimisme<\/h2>\n<p style=\"text-align: justify;\"><img decoding=\"async\" class=\"wp-image-11754 alignright\" src=\"https:\/\/valoxy.org\/blog\/wp-content\/uploads\/2015\/10\/accord-2-gimp-70-1-300x167.jpg\" alt=\"collaborateur \u00e9nervant : optimisme\" width=\"195\" height=\"109\" srcset=\"https:\/\/valoxy.org\/blog\/wp-content\/uploads\/2015\/10\/accord-2-gimp-70-1-300x167.jpg 300w, https:\/\/valoxy.org\/blog\/wp-content\/uploads\/2015\/10\/accord-2-gimp-70-1.jpg 640w\" sizes=\"(max-width: 195px) 100vw, 195px\" \/>Son comportement n\u00e9gatif vous exasp\u00e8re, vous pouvez alors lui transmettre votre vision positive et votre optimisme. Vous pouvez le f\u00e9liciter pour une mission r\u00e9ussie qu\u2019il a effectu\u00e9e, par exemple. L\u2019important est de rendre vos discussions plus positives et agr\u00e9ables.<\/p>\n<h2 style=\"text-align: justify;\">Parler d\u2019autre chose<\/h2>\n<p style=\"text-align: justify;\">D\u00e8s que votre collaborateur commence \u00e0 se plaindre, vous pouvez lui dire que vous le soutenez et ensuite, passez directement \u00e0 un autre sujet de conversation. Ainsi vous amenez un sujet plus positif qui vous convient pour \u00e9loigner une mauvaise ambiance.<\/p>\n<h2 style=\"text-align: justify;\">Limiter votre disponibilit\u00e9<\/h2>\n<p style=\"text-align: justify;\">Si vous \u00eates la personne vers qui se tournent les collaborateurs pour se plaindre et que vous en avez assez, faites leur comprendre avec diplomatie que vous n\u2019avez pas le temps pour les \u00e9couter ou que le sujet dont ils veulent discuter ne vous int\u00e9resse pas. Il est important d\u2019\u00eatre ferme sans toutefois se mettre en col\u00e8re pour conserver de bonnes relations. <strong>Pour votre s\u00e9r\u00e9nit\u00e9 et votre efficacit\u00e9, il est normal que vous ayez du travail et moins de temps \u00e0 consacrer au collaborateur qui se plaint.<\/strong><\/p>\n<h2 style=\"text-align: justify;\">Conclusion<\/h2>\n<p style=\"text-align: justify;\">Il arrive d\u2019avoir un collaborateur \u00e9nervant, r\u00e2leur ou pessimiste. Mais ce n\u2019est pas une raison pour que l\u2019ambiance au travail soit mauvaise. Vous pouvez l\u2019\u00e9couter et apporter votre soutien, changer le sujet de la discussion pour un sujet plus joyeux ou m\u00eame limiter votre disponibilit\u00e9 en mettant en avant le travail que vous devez effectuer.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Vous avez peut-\u00eatre dans votre entourage un collaborateur \u00ab\u00a0\u00e9nervant\u00a0\u00bb, qui se plaint, critique \u2026 Il est pessimiste, il a un avis plut\u00f4t n\u00e9gatif sur ce qui l\u2019entoure. Ce collaborateur peut \u00eatre \u00e9ternellement insatisfait, anxieux, langue de vip\u00e8re, manipulateur, menteur, mesquin,&#8230;<\/p>\n","protected":false},"author":1,"featured_media":11307,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9],"tags":[],"class_list":["post-13581","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-gestion"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Un collaborateur \u00e9nervant : comment g\u00e9rer ?<\/title>\n<meta name=\"description\" content=\"Nous avons tous un collaborateur \u00e9nervant, qui se plaint, critique ... 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